STORY EVENT · COMMON
Reached 18 but nothing happened?
If your counter changed to 18/33, your previous answers were accepted. The next story progression is tied to the phone.
PROGRESS TROUBLESHOOTER
Stuck in The Roottrees are Dead?
Tell us what your progress meter shows and what's going wrong. We'll point you to the next thing to check.
What Does Your Progress Meter Show?
Common Stuck Points
MISSING RELATIVES
Only missing a few relatives?
Check which late-game evidence chains you've completed and isolate the branch you're missing instead of rechecking the entire family tree.
FINAL PROGRESSION
Reached 49/49 but Top Secret didn't appear?
Separate a progression problem from a Top Secret puzzle problem.
Why Didn't My Progress Increase?
What did you just fill in?
Missing a Portrait?
Tessa Roottree
Roottree Motors 3
Periodicals
Butler County Times
Roottree Motors
Search Not Working?
Where are you searching?
Looking for Chris's photos and Cousins puzzles?
ChrisRaff75
Find What You're Missing
Have these?
Jump to the Right Tool
Stuck FAQ
Partner and non-blood slots belong on the complete family tree, but they do not increase the 49-relative story-progress counter. Only correct main ChartPoints move 9 / 18 / 33 / 49. Check the Family Tree →
If the meter changed to 18, the game already accepted those answers. The next story beat is The Phone Rings — not another ordinary visitor. Fix 18/33 →
The last gaps are almost always a late evidence chain (Ronald / Penelope, Roottree Motors, James / Diamond), not a hole in the early tree. Find the last relatives →
49 correct main ChartPoints should make the hidden section available. If Top Secret never appears, that's a progression trigger. If it appeared, that's the puzzle — not the meter. Fix 49/49 →
You may be in the wrong engine, or using the full name when the route wants a handle. Tessa is Periodicals. Chris's Cousins photos use ChrisRaff75, not the full name. Open Search Terms →